Leadership Communication
“Being able to effectively communicate is the most important skill any leader can possess.” Richard Branson
Leadership communication: 10 reasons to close your mouth.
#1. You dozed off.
If it doesn’t matter to you, stay out of the conversation.
#2. Listeners squirm like it’s time for a restroom break.
#3. You’re bloviating.
Everyone knows when you’re talking out of your butt.
You look stupid when you’re impressed with your own knowledge.
#4. You’re not learning.
Talking is learning in some cases. But usually, the person who talks the most learns the least.
#5. You don’t have a clear goal.
If you don’t know why you’re opening your mouth, keep it shut.
#6. You’re offering unrequested advice.
Fixers irritate listeners.
#7. No one cares.
Things that seem important to you may be irrelevant to others.
Don’t answer questions people aren’t asking.
#8. You haven’t listened.
Listening comes before speaking.
“Most of the successful people I’ve known are the ones who do more listening than talking.” Bernard Baruch
#9. You’re waiting for the other person to shut up.
Every time you can’t wait for someone to stop talking – so you can spout your wisdom – the conversation is a waste of time.
#10. You don’t respect your listeners.
Always talk ‘with’. Never talk ‘at’.
Leadership communication: 12 reasons to open your mouth.
You have a goal every time you open your mouth. It helps to know what that goal is.
Why open your mouth:
- Persuade.
- Explain.
- Convince.
- Direct.
- Challenge.
- Correct.
- Comfort.
- Energize/encourage.
- Connect.
- Learn.
- Listen.
- Equip.
2 quick tips for leadership communication:
- Practice brevity. Shut-up sooner, not later.
- Clarify purpose. Close your mouth until you have a clear reason to open it.
Rule #1: Only open your mouth to make something better.